Luxury Listing Specialist - Dominate High End Listings In Any Market

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Setting Yourself Apart With Collateral Marketing w/Thad Wong


As a luxury real estate agent, how can you set yourself apart from your competitors? What role does branding play? Other there other factors crucial to getting a sale? On this episode, I talk with Thad Wong of @properties. Thad has had tremendous success in the Chicago luxury market, and he’s here to share his advice.



One thing that can always be improved is collateral marketing for listings. -Thad Wong


Takeaways + Tactics

  • More agents should focus on collateral marketing. While it may not be what makes or breaks a sale, having good brochures makes a difference to potential buyers.

  • Showcase seller’s homes in a high-quality way, through a range of platforms. While advertising may not be the deciding factor, it certainly entices the buyer.

  • Make sure you’re showcasing every client’s home on all the same range of platforms. Doing this will distinguish your services from those of your competitors.


At the start of the episode, Thad Wong explained why @properties makes use of high-quality branding for their clients. He also weighed-in on some of the real estate myths surrounding the Chicago market.


We also shared insights on:

  • The importance for agents to have strong emotional intelligence regarding their clients’ needs
  • The need for positive relationships between your clients and the appropriate people in the industry to whom you have access
  • Why technological tools are absolutely crucial, particularly in the luxury market.

In a market renowned for its distinction, you must showcase your listings with the respect they deserve. However, you also need to work with contemporary technologies. Buyers and sellers are no longer interested in piles of paperwork. Nor are they happy to view collateral merely from a flimsy flier. Make sure you showcase properties on a range of platforms, and focus on providing an exceptional service.



After establishing himself as one of the top agents in Chicago in the mid-1990s, Thad Wong co-founded @properties in 2000, a luxury brokerage in the city. Under his and his co-founder’s leadership, @properties has grown to around $9 billion in annual sales, and employs approximately 2800 agents. Today, @properties is the top brokerage in Chicago.

To find out more about Thad and @properties, head to:

How to Effectively Leverage a Team w/Jeff Cohn

Many people who become business owners believe they need to personally work harder in order to achieve more in their business. Is putting in more of your time and effort really what your business needs? Is that even sustainable? On this episode, I talk with Jeff Cohn, founder of Omaha’s Elite Real Estate Group and host of the Team Building podcast, to share his thoughts on leveraging teams and how he’s done it so successfully.



If you can leverage the things you don’t love, let someone else do it. -Jeff Cohn


Takeaways + Tactics

  • If you want to build a business, you need to create a team and framework that will be able to withstand your exit.

  • Hire a team of people who enjoy doing the things you don’t. This way, no one is wasting their time doing things they don’t want to do.

  • Avoid using your name in your business. Using your name as branding makes it harder to step away, as people will know your name and want to work with you specifically.


At the start of the episode, Jeff emphasized his passion for teaching real estate agents how to move away from being cogs in the machinery to business owners. He also outlined the importance of creating teams with the intention of stepping away from your business.


We also shared insights on:

  • Why you need to know what you’re doing before you hire a team
  • Who your first hires should be
  • The hardest and most important hire on your team- the buyers assistant

The people you hire for your team are important, and they’ll play a huge role in your business going forward. However, don’t feel overwhelmed by this. The only way you’ll be able to scale your business and ultimately move away from it is by hiring other people and leveraging their talents. Focus on creating a legacy rather than a job you’ll be stuck in for years to come.


Guest Bio-

Jeff Cohn is the founder of Omaha’s Elite Real Estate Group, as well as the host of the Team Building podcast. Under his leadership, Omaha’s Elite Real Estate Group has become the top team in the Berkshire Hathaway Group, worldwide. Jeff is adamant that this is because of his dynamic team, and he is passionate about teaching people that they can become business owners, rather than cogs in the machine. Jeff is also extremely enthusiastic about sharing his tricks and suggestions with everyone interested. Totally opposed to a scarcity mentality, Jeff believes that everyone is capable of greatness if they work smarter.


To learn more about Jeff, head to:

To get tickets for the Berkshire Hathaway Group Shareholder Meeting, visit:

Using Social Media to Boost Your Business w/David Adam Kurz

The internet has given agents a wide array of tools for connecting with clients and building their business. How can you make the most of internet-based platforms? What are the specific applications that can put you ahead of your competitors? On this episode, I talk with David Adam Kurz, author, social media influencer, and owner of Kurz Real Estate. We discuss how 21st century technology can expand your network and your business.



The more people I get in front of, the bigger my network. -David Adam Kurz


Takeaways + Tactics

  • Say yes to every opportunity that comes your way. Agree to be a guest on podcasts and contribute to articles. Make sure you're visible.

  • Just start. You don't need expensive equipment to shoot a video. Basic, raw footage is often more popular with viewers.
  • Share as much content with your audience as possible. The more you share, the more people will trust you.


At the start of this episode, David shared his belief that being in the public eye is the best way to generate business. Even though he first became visible through traditional media platforms like radio, free tools like Facebook Live completely changed his approach and his results.


We also shared insights on:

  • The necessity of creating video content
  • Why you should embrace your position. Whether in a boutique agency or a franchise, there are merits and you should emphasize them
  • The importance of never bad-mouthing your competition


Social media has changed the game for everyone, including those in the real estate industry. Even if your competitors are not embracing technological changes, you need to. In fact, if your competitors aren't utilizing online-based tools or platforms, it's even more vital that you fill the void and start sharing content with your audience. Have an abundance mindset and never stop sharing. We have the tools at our disposal. Take advantage of them.


Guest Bio:

David Adam Kurz is the owner of Kurz Real Estate, Corp. Using multiple media platforms, David's business has seen phenomenal success as agents are not only constantly showcasing their knowledge of the industry with the audience, but can list properties to a wide database through these channels. David is also the successful author of The Blueprint: Strategies for Building a Successful Real Estate Business and Take Action: Building a Business with the Right Mindset and Foundation.

To find out more about David and Kurz Real Estate go to

How Learning Personality Types Can Save Time & Generate Business w/ Angel Tucker

When finding leads and trying to generate new business, time is of the utmost importance. How can we make the most of our limited time? Are there any solutions for those wanting to work smarter, not harder? On this episode, I talk with best-selling author, Angel Tucker, to answer these questions and more.



Understanding personality types is like a crystal ball that allows us to see what the client needs.- Angel Tucker


Takeaways + Tactics

  • By identifying a potential client’s mental state, you can gain their trust early on.

  • Pay attention to audio and visual clues to help ascertain someone’s personality type.

  • Understanding personality types will help you in business, but also in your personal life as well.


At the start of the show, Angel emphasized the importance of paying attention to personality types. She then took a more in-depth look at the four main personality types. Fitting into the DISC acronym, these types include Dominant, Inspiring, Supportive and Curious individuals.

We also shared insights on:

  • How each personality group experiences the same event differently.
  • Why tweaking your approach to suit people’s needs based on their personality types is necessary.
  • The importance of disclosing your personality type to others

Regardless of industry, one constant factor in business is the presence of human beings. Humans are a diverse species and it goes without saying that their psychological makeups differ. While this can certainly be overwhelming for the person who needs to find leads amongst the chaos, you can take advantage of it. Identify your clients’ needs and act accordingly- you’ll find better solutions for everyone you encounter and make the most of your time in the process.


Guest Bio
Angel is a speaker and the Best-Selling Author of the book Stop Squatting With Your Spurs On! The Power to Read People, Get What You Want, and Communicate Without Pain. Go to for more information.

Why Updated Appraisals Can Be Helpful When Selling A Luxury Home Versus Online Evaluations w/Mark Morgan

Sellers often think their home is worth much more than it really is worth.  How does an agent determine asking price on a unique or luxury home?  Are online evaluations more reliable than an updated appraisal?  Can the intricacies of home appraisals ever be replaced by algorithms? On this episode, I tackle these questions with Mark Morgan, a veteran real estate appraiser who specializes in luxury homes.  He outlines the important factors that should always be considered when evaluating properties.


I recommend getting a pre-appraisal before versus relying on an online evaluation. Algorithms are taken as accurate, but nothing could be farther from the truth. -Mark Morgan


Takeaways + Tactics

  • Most of the time, online evaluations quote less than 50% of the actual price of luxury properties.
  • Appraisals are an opinion of value, and evaluations should always factor into account the specific features of a property.
  • To determine value, appraisers need to consider scarcity, desirability, utility, and purchasing power.


Though online appraisal tools may offer an easy answer, the fact remains that sellers want to find the highest possible price for their properties. What better way to fetch high returns than through comprehensive evaluations? Professionally conducted appraisals continue to be the best way to identify property value. Quality resides not in algorithms, but in experience and specific analysis.

Why Adapting to Diverse Markets Brings Greater Success w/ Richard Silver

Our society is rapidly changing, and many real estate businesses are lagging behind. How can you take diversity into consideration when you hire and run your office or team? How are so many offices and teams failing to reflect the areas they live in? How can we build a successful, long-standing business that sets itself apart from competitors? In this episode, I talk with Richard Silver of Silver Burtnick & Associates for these key insights.


I wanted a team that looked like the people of our city. -Richard Silver  


Takeaways + Tactics

  • Change is essential and should be embraced.

  • Diversity of agents with regards to race, religion, age, culture and language only stands to benefit your business. This is particularly true in multicultural societies.

  • Use of new technologies is vital, from testing personalities to marketing homes.


At the start of the show, we talked about Richard’s journey and how he got started. We also talked about the importance of embracing change, and the power of diverse teams in the success of businesses. We talked about how luxury can sometimes be defined according to how many properties someone has. We also talked about why every chance to meet potential clients should be seized.

We also discussed:

  • The necessity of networking
  • Situational relevance and how it works


Multicultural societies, spurred on by globalization and rapidly evolving technologies, require change in the traditional approach to luxury. As markets become more diverse, agents need to consider the importance of representative teams. Further, as technological advancements show no signs of slowing, it is imperative they are used to the agent’s benefit. Change is inevitable, but that should not be cause for concern. Rather, it should be hailed as an opportunity for further-reaching success.


Guest Bio

Leading the Team at Sotheby's International Realty Canada, Richard is designated as an ABR, e-PRO and a Certified International Property Specialist (CIPS). A past Director-at-Large for the Canadian Real Estate Association, and Past-President of the Toronto Real Estate Board.

A speaker and writer about the use of "Technology in Real Estate" as well as "The International Real Estate Market", he is founding Past-President of the Asian Real Estate Association of America, Toronto Chapter. Inman News named him one of the "Top 100 Most Influential people in Real Estate for 2013". Learn more here:

How to Bring Value with Visuals & Knowledge of the Market with Keeping Current Matters

Keeping the consumer informed about the market and where it’s going is one of the most valuable things we can bring to the table as an agent. How do we make sure we present this data and information in a way clients can understand and retain? Why is it important to focus on more than just our local markets? Where are home prices headed as we get into a new year? On this episode, I’m joined by Keeping Current Matters VP of Content, Sales & Marketing, David Childers, and Senior Content Developer Morgan Tranquist to share why it’s important for us to stay current with what’s happening in the market, wherever we are.


Powerful, relevant visuals give clients the best opportunity to understand what is going on and the nuances of the real estate market. -David Childers, Keeping Current Matters


Takeaways + Tactics

  • When someone is thinking of buying or selling a house, they pay more attention to the news. We have to connect the dots between national and local. Acknowledge what the buyer/seller has heard and then drill it down to their locality.
  • When demonstrated visually, retention of a concept goes up significantly.
  • Have the heart of a teacher, not a salesman.


At the start of the show, David shared how KCM got started and how they’ve set the bar high for helping agents become experts on the market and win more opportunities and listings. Next, we talked about the importance of visuals and how the downturn created a lot of misinformation and paralysis.

We also discussed:

  • The importance of connecting local and national market knowledge
  • Why we should be encouraged by where housing prices are going

As real estate professionals, our jobs aren’t done until our clients are truly informed. We aren’t salespeople— we should be teachers first and foremost. We have to be willing to take the time in every presentation to teach our clients. It’s our responsibility to stay up-to-date with the market and present the data in a visually appealing way so it really sticks with the client. Local knowledge simply isn’t enough. It’s crucial to be aware of what’s happening nationally, and still relate it to the local market.


Guest Bios

David is the VP of Content, Sales & Marketing and Morgan is a Senior Content Developer at Keeping Current Matters.

To get a free 14-day trial, go to . To read their highly informative blog, go to

Video Tips & Secrets from the Top Real Estate Video Influencer in the Country w/Christophe Choo

Video is an area that is lacking for the majority of real estate agents, and it’s a huge missed opportunity. What makes people reluctant to try video and how can we overcome this hesitation? What kind of content should we be creating? Why should we create and share content about causes that are close to our hearts? On this episode, Christophe Choo, who was just named BombBomb’s top video influencer of the year, shares how we can level up on our use of video.


Your message has to be natural, and from the heart and the soul. That seems to be what really works and what people want to see. -Christophe Choo


Takeaways + Tactics

  • 87% of consumers want videos but only 9%-11% of brokers are actually doing it.

  • People are watching Reality TV more than anything, and they want us to be real and natural—not perfect.

  • Don’t overthink video. You’re just having a conversation with a friend, and a camera happens to be on.  


At the start of the show, Christophe shared how he started incorporating video into his business. Next, we talked about the importance of authenticity and why that’s so valuable in luxury real estate. Christophe also shared some of the biggest opportunities that have come from his video.

We also discussed:

  • Ways to practice to get better at video
  • How to get over the fear of being in front of the camera
  • How Christophe monetized his videos


Video is the greatest opportunity in our industry right now because consumers want it. However, very few real estate agents are answering that call. Not only does video make it easier for people to find us, it also allows us to build trust with potential clients. It’s natural for us to be nervous about it, but video content is nothing more than talking to a friend with the camera on. The more you practice and work at it, the better and more confident you’ll get. Ultimately, you’ll end up having people gravitate towards doing business with you without having to seek them.


Guest Bio -

Christophe Choo is a Coldwell Banker Residential Brokerage real estate agent serving Beverly Hills, CA and the surrounding areas. He is a top producing Beverly Hills real estate agent, a speaker and Bomb Bomb's #1 2018 Real Estate Video influencer.

Go to for more information or email Find him on YouTube, Twitter and other platforms.

Global Real Estate Trends and Digital Marketing Tips w/Stephanie Anton

Keeping an eye on the market helps us plan ahead, but what direction is the luxury real estate market headed? What are the ways we can increase engagement on our online listings? And how can we get better at communicating with our clients? In this episode, Stephanie Anton shares her digital marketing tips and predictions on the luxury real estate market.


Having insight into the hearts and minds of the affluent consumer is critical for understanding how to play in this market. -Stephanie Anton


Takeaways + Tactics

  • Properties that have more photographs get more clicks and have higher engagement rates. The more photographs you have for an online listing, the better.

  • Videos aren't supposed to give the viewer a property tour. They’re supposed to tell a story. Affluent buyers don’t buy properties because they need a roof over their heads. They buy them because of the lifestyle that comes with the property.

  • The language we use should be influenced by the buyer’s motivation. We have to be on the same wavelength with the buyer, and to do so we have to find out whether they’re looking for a temporary house or a permanent home.

In the beginning of the episode, we talked about what attracts attention to online listings and how we can optimize videos to attract the right buyers. Next, we talked about how we can determine the motivations of the buyer. We also discussed why it’s important for us to be aware of them.

We also shared insights on:

  • How tax changes impacted the real estate market
  • The current state of the luxury market and trends
  • Why properties that are easier to customize get sold first
  • How tax changes have good and bad effects depending on the market

Surveys show that a large percentage of the real estate luxury market is looking to buy, and a very small percentage is looking to sell. There’s still a strong demand to buy real estate among those who are well off. A good reason for this consumer behavior could be the growth we’ve seen in the global net worth. This interest in buying luxury real estate isn’t limited to North America. The trend has been been noticed in Europe and Asia as well.


Guest bio

Stephanie Anton is the President at Luxury Portfolio International, the luxury division of Leading Real Estate Companies of the World.

Stephanie has been running the daily marketing operations for Luxury Portfolio International since 2005, and since then she’s been invited to speaking events on the international luxury market.

If you’re interested in joining a marketing program for top performing brokerages, you can find our more about it here.


Register Here to download Luxury Portfolio's Whitepapers

How to Establish Ourselves As Experts & Have Clients Coming to Us w/Glenn Twiddle

Many real estate agents feel frustrated because they have to deal with rejection on a daily basis. Is there a way to attract clients instead of chasing them? How can we establish ourselves as authorities in our industry? What is the biggest leverage we have when it comes to negotiations? In this episode, Glenn Twiddle shares how we can become the face of real estate in our local community.


"You want to not only differentiate yourself, but to also be positioned as a leading authority in your business." -Glenn Twiddle


Takeaways + Tactics

  • Inbound marketing saves time and energy.
  • The biggest leverage we have is our reputation.
  • The first luxury client is the gateway to bigger earnings.


When it comes to establishing ourselves as experts, authorship is another effective way to do this. When we have our name on a book, we come off as more professional and knowledgeable. Our book doesn’t have to be a classic to make a good impression, but it has to contain good information so people who read it will find it helpful. Another way we can stand out is by having a professional photo shoot where we show off our personality. These methods can make a big difference in helping us to differentiate ourselves and build a reputation.

Guest Bio-

Glenn’s history includes being a Real Estate Agent, Sales Manager, Sales Trainer, Real Estate Principal and Business owner, and Clinical Hypnotherapist. He started as a Salesperson and quickly became a number 1 salesperson in the competitive inner city Brisbane apartment market. Glenn has trained and mentored thousands of real estate agents in his capacity as a Sales Trainer for the Real Estate Institute of Qld (REIQ), Coldwell Banker, the number one real estate franchise in the WORLD, Brisbane Apartment Sales, Alto Real Estate, Ray White Centre for Excellence, LJ Hooker, Richardson and Wrench and many others. Go to for more information.